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Bluehost vs HostGator: Which Web Hosting is Better in 2020?

Bluehost vs HostGator: Want to jump straight to the answer? The best hosting platform for most people is Bluehost.

If you ask your IT expert friends about the best web hosting companies, they’ll most likely mention Bluehost and/or HostGator.  Here, we’ll do a Bluehost vs HostGator comparison to establish the winner between the two. We’ll compare the two companies in terms of the most important factors and features to consider while choosing a good web host service provider. The features and factors include a money-back guarantee, WordPress hosting, customer service, and support, speed, and uptime.

1. Money back guarantee

What happens when you buy a product and later learn that it doesn’t offer you the value it’s claimed to provide? You contemplate to seek a refund, don’t you? Although the refund won’t be the best solution, it’ll at least save you the loss resulting from buying an unsatisfying item. Therefore, it is advisable to check if a web host that you are about to sign up with has a money back guarantee and the terms of the guarantee. Let’s start by reviewing Bluehost VS HostGator money back guarantees.

Bluehost

Bluehost offers a 30-day money-back guarantee. However, add-on products like domain names are exempted from the guarantee. You’ll get a refund in full in case you cancel your hosting service purchase before the lapsing of 30 days after the purchase date. Nevertheless, you can still cancel after 30 days bit you’ll get a prorated refund for the remaining hosting period.

HostGator

When it comes to HostGator, it has a money-back guarantee period of 45 days on their web hosting packages. Just like Bluehost, the HostGator’s guarantee is exclusively on hosting services; it excludes domain names.  You’ll receive a full refund of the money you paid for their hosting service should you notify them that you are unsatisfied with the service.

2. Domain registration and transfer

Bluehost

You’ll be given a free domain name if you subscribe to any of their web hosting plans. The domain will be yours for free for one year but you can continue to own it if you renew you’re hosting plan. However, the company charges approximately $150 for the transfer of up to five websites.

HostGator

Hostgator doesn’t offer free domain registration. The registration of a new “.com” domain with the company currently cost approximately $12.99. Nevertheless, you won’t pay anything for the transfer of a domain with them.

3. WordPress Integration

Considering that WordPress powers over 25% of all active websites, you might also want to use the CMS to build your site or blog. In as such, it is important to ensure that the hosting provider that you choose will offer secure hosting to the blog or site. Preferably, consider WordPress.org recommendation.

Bluehost

Notably, Bluehost and WordPress.org have maintained close work relationship for the last 13 years.  In fact, the hosting provider has is formally recommended by WordPress. Many people perceive WordPress Installation but with Bluehost as your site’s hosting service provider, the process will be hassle-free. The company uses the MOJO Marketplace for its entire installs, allowing you to install WordPress directly from the dashboard of your cPanel.

The managed WordPress hosting of Bluehost might not be as customizable as HostGator’s but it has a simpler interface for easier navigation and highly responsive. Besides, all Bluehost’s WordPress packages come with inbuilt W3 caching, CDN and SiteLock security. They also have automated data backups.

HostGator

Unlike Bluehost, HostGator doesn’t enjoy WordPress recommendation. However, similarly to Bluehost, HostGator offers its clients enhanced cPanel control panel which enables them to install their existing WordPress websites quickly and effortlessly in a click and for the easy management of the sites.  Besides, they have tutorials which you can rely on for step by step manual WordPress installation guidance.

 The new HostGator managed WordPress platform features multiple caching tool layers, cloud services plus a free CDN for optimized WordPress website performance.

Between HostGator and Bluehost, the latter can offer you better value as compared to HostGator if you are looking for the best web hosting for WordPress.

4. Customer support

Having a web hosting company with a friendly and quickly responsive support team will help you have a smooth experience with your website. 

Bluehost

BlueHost has dedicated toll-free numbers through which you can reach them in case you need website hosting, tech support or WordPress support. You can get in touch with their support team through an active chat or tickets. They’ll most likely respond to you immediately if you contact them through the dedicated chat or phone number. 

HostGator

Just like Bluehost, HostGator also offers email support, live chat as well as phone support to help their clients sort out their issues promptly and in a professional manner. Alternatively, you can head to their informative forums for help from their active user community. Besides, they have lots of useful videos and tutorials that you can access anytime.

5. Loading speed

No one likes a website that takes ages to load; it is not only an annoying experience to website managers but also to visitors. Therefore, it is advisable that you consider speed while choosing for a web hosting service provider.

We used Pingdom tool to assess the loading speeds on a HostGator-hosted website and another hosted by Bluehost. The results we got indicated that the HostGator-hosted site loaded 50% faster as compared to the one hosted by Bluehost.

6. Uptime

Both Bluehost and HostGator strive to see your website experience as minimal downtimes as possible. Nevertheless, they don’t offer exactly the same hosting experience.  That’s necessitates the consideration of their respective uptimes. Uptime refers to the amount of time a website is up and running.

Unlike Bluehost, HostGator provides uptime guarantee to its clients. If your site is hosted by HostGator shared server and at one moment it experiences an uptime lower than 99.9%, the company may give you a one month refund.

We used Pingdom tool to assess the uptime of a HostGator-hosted website and that of a Bluehost-hosted site.  The results showed that each of the hosting providers had 99.9% uptime. Nevertheless, the Bluehost-hosted site had more (over double) offline minutes as compared to the website hosted by HostGator.

Bluehost vs HostGator – Which one is Best? (Our Verdict)

HostGator has an easily usable interface, a longer money-back guarantee period and offers free domain transfer, unlike Bluehost. Besides, according to our test findings, a website hosted by HostGator has less offline minutes as compared to Bluehost’s. Although HostGator doesn’t offer free domain registration and lacks WordPress endorsement, we can confidently declare it the winner considering its aforementioned benefits.

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